When it comes to the use of technology in business, no industry can afford to stay behind and Travel Industry is no different. As more and more people are becoming tech savvy, so are your customers. They look forward to getting a better and quicker service from you and of course at a price more tempting than your competitors. So, if you want to retain your market share, if not grab a bigger chunk of it, the least you need to do is cut down on operational costs and differentiate your products and services than the rest in the market.
Since we have worked with a number of forces to reckon with in the travel industry, we know exactly how to implement what technology in which areas of operations in order to give you the maximum edge over your competition.
Over the years of our technology consulting experience, we have helped a number of global players from different travel verticals to streamline their operations for highest levels of efficiency at the lowest cost possible.
Following are some of the segments of the travel industry we've worked with. Please note that this is just an example list and by no means an exhaustive list:
Online Travel Portal
Fare Comparison Portal
We fully understand the fact that each travel segment is unique and different from others. Hence our approach too is unique for each segment. And it's not just the segment, we in fact use a different approach for each client since there are a lot of other variables that come into play.
Depending upon the nature of your business, we can assess and implement the right technology to keep you ahead of your competitors. Here are some sample solutions we've offered to our clients in the travel domain:
Cloud based travel reservation system
Enabling booking through mobile apps
Centralized portal for managing the network of tour operators
Integrating search engine for finding the lowest fare
Optimizing the flow to minimize traffic load on the server
IVR based customer support with minimal human intervention
Implementing loyalty management programs
Integrating secure transaction processing
Most of the clients we've worked with have registered a remarkable growth in terms of market share and revenue. Given below are some of the specifics of what they could achieve:
Effortless foray into the global travel marketbr
Improved speed of operations
Faster time-to-market for new offerings
Process less prone to error due to minimal human intervention
Higher return on investment
Reduced operational cost
Better customer support
Highly satisfied customers
Larger market share